Locks and Keys Service

The Locks and Keys Service is responsible for the administrative and technical management of keys and cylinders and for ensuring compliance with locking schemes and the related procedures. The service offers:

• Distribution of keys to the users and recovery of them in case of need
• Distribution and installation of cylinders on the whole of the enclosed site of CERN
• Manage and ensure the follow-up of the CERN locking plans
• Consultancy on locking solutions

The service is restricted to persons with an active CERN contract.

Contact

• Tel: +41 22 767 66 58
• Location: 73 (73/R‑002)
• Opening hours: Monday – Friday (07:30-12:00 & 13:00-16:30)

All key requests should be addressed to the requestor’s departmental secretariat for approval using this form: 

Requests for a change of cylinder should be made to the requestor’s departmental secretariat using this form: 

A key is strictly assigned to a person and is the responsibility of the registered user. 

Users may not lend or exchange keys, nor pass them directly to their successors, but must receive or return them personally to the Locks and Key Service. 

In the event that key(s) are lost or stolen, duplicates can be made only when the loss or theft has been declared and the user’s departmental secretariat has submitted a new key request.